Support

Training Support

At FlexiFund It, we offer both off-site and on site training to our valued clients.

Off-site training is provided by utilising phone discussion with training modules, allowing both the user and trainer to be viewing the same system live and simultaneously.

This training is included in the initial establishment fee.

On-site training is available on request and incurs a fee for travel and accommodation, in addition to the initial establishment fee.

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Technical Support

Your FlexiFundIt technical support team member will be your first point of contact and can easily be reached via phone or email. Further avenues of FlexiFund It support include:

  • LiveChat online within our software;
  • Lodgement of a ticket within the software, will be responded by one of our support staff;
  • Skype;
  • Remote access capabilities.
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